can you uninstall AVG through the control panel then reinstall it? You're trying to uninstall it, not just delete it? That's what I've had to do before- uninstall a program, then do a search in all files and folders for it, delete anything pertaining to it in the search, then reinstalled it. It still didn't work of course, but that's what I did. Old Bill told me that when we used to chat on skype every Saturday morning, back when my webcam still worked. He said even when you uninstall a program sometimes it will still have parts and pieces floating around up in there. Well, he didn't say that exactly, but that's kind of the idea. Sometimes it won't uninstall completely. And the AVG itself might not be letting you complete the operation.