The thing is, it wasn't directed at me and didn't seem to affect my situation one way or the other. The service manager was actually pretty nice, unlike the 2nd. shift guy Jeff talked to on the phone the night before. Jeff said he was a real a-hole. I was sitting in the customer waiting room just listening to the conversations going on. A female type person came back to the service desk and asked somebody where the paper was that she was supposed to have. A man said "I put it on your desk". She says "there it is, on top of the f**king file cabinet!", and stomped off. A few minutes later a man was saying how he was going to "f**K somebody up", I was assuming he was talking about another 2nd. shift worker just from the conversation. Then the female type person came back and said she "didn't give a f**k about this place, I just happen to work here!", along with more bitching and cussing. And all of this was loud enough for me to hear as well as anyone else who might have come in. And that's just the parts I remember, it was going on pretty much the whole time I was there. I've heard a lot of cussing in my time, done a bit myself, I've just never been in any place of business and heard such carrying on before.