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VaPatentman

Home Depot 48 hour return policy

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FYI: I helped a friend yesterday install a Bosch dishwasher he purchased from Home Depot on Friday. Immediately after installing we tried it and it leak profusely out of the sump. Unhooked it and tried to return to HD first thing this AM. We were informed the HD policy is that an appliance must be returned within 48 hours. After which time you must have it fixed via a service call. So we reinstalled and will have to wait 4-days for Bosch service to arrive. I haven’t been a big fan of HD since they quit honoring the 5% Lowes discount if you used your HD credit card this is another reason shop less at HD.

Just wanted to let others know and not get stuck as my friend did.

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Am I missing something here isn't less than 48 hr from fri to sat. or did they mean 48 minutes

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10 hours ago, gxbxc said:

Am I missing something here isn't less than 48 hr from fri to sat. or did they mean 48 minutes

Bought on Friday, installed on Sunday tried to return on Monday, if Home Depot had their way in probably would be 48-minutes. He actually had it in his possession from Friday 8:30 PM until  Monday 8:15 AM-- 59-hrs, 45-mins. I till think it is a crummy policy.

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