VaPatentman Posted January 8, 2019 Share Posted January 8, 2019 FYI: I helped a friend yesterday install a Bosch dishwasher he purchased from Home Depot on Friday. Immediately after installing we tried it and it leak profusely out of the sump. Unhooked it and tried to return to HD first thing this AM. We were informed the HD policy is that an appliance must be returned within 48 hours. After which time you must have it fixed via a service call. So we reinstalled and will have to wait 4-days for Bosch service to arrive. I haven’t been a big fan of HD since they quit honoring the 5% Lowes discount if you used your HD credit card this is another reason shop less at HD. Just wanted to let others know and not get stuck as my friend did. 1 Quote Link to comment Share on other sites More sharing options...
gxbxc Posted January 8, 2019 Share Posted January 8, 2019 Am I missing something here isn't less than 48 hr from fri to sat. or did they mean 48 minutes Quote Link to comment Share on other sites More sharing options...
VaPatentman Posted January 8, 2019 Author Share Posted January 8, 2019 10 hours ago, gxbxc said: Am I missing something here isn't less than 48 hr from fri to sat. or did they mean 48 minutes Bought on Friday, installed on Sunday tried to return on Monday, if Home Depot had their way in probably would be 48-minutes. He actually had it in his possession from Friday 8:30 PM until Monday 8:15 AM-- 59-hrs, 45-mins. I till think it is a crummy policy. 1 Quote Link to comment Share on other sites More sharing options...
h67st Posted January 8, 2019 Share Posted January 8, 2019 I think if they sell a bum appliance they should exchange it...2 days is awful short. 2 Quote Link to comment Share on other sites More sharing options...
gxbxc Posted January 9, 2019 Share Posted January 9, 2019 Yea it seem's like a bum deal you buy a thousand dollar washer and It doesn't work from the get go.One of the reasons Sears is disappearing is because of this kind of crap , drove all the loyal customers away . 2 Quote Link to comment Share on other sites More sharing options...
41chevy Posted January 9, 2019 Share Posted January 9, 2019 (edited) Most of the return policy has a bit to do with Sandy and later hurricanes. Saw in the Charlottesville and the Richmond Home Depots after the storm didn't hit as expected a ton of generators returned "unused" because the panicked sheep were done with them. About 60% were sold for half or more off the retail prices. Lot of monies to have to eat with their no questions asked return policy. Edited January 9, 2019 by 41chevy 2 Quote "OPERTUNITY IS MISSED BY MOST PEOPLE BECAUSE IT IS DRESSED IN OVERALLS AND LOOKS LIKE WORK" Thomas Edison “Life’s journey is not to arrive at the grave safely, in a well preserved body, but rather to skid in sideways, totally worn out, shouting ‘Holy shit, what a ride!’” P.T.CHESHIRE Link to comment Share on other sites More sharing options...
BillyT Posted January 12, 2019 Share Posted January 12, 2019 41 that practice of "renting"a generator or other storm related stuff is common here in Florida! Then the thing is used and they can't legally sell it as new! But 48 hrs on a new appliance is ridiculous! 2 Quote Link to comment Share on other sites More sharing options...
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