cruiseliner64 Posted 3 hours ago Share Posted 3 hours ago What is the process for returning wrong parts in the US?? In Europe the customer pays the return shipping making returning some parts not worth it.This gets me every time because they shipped the wrong parts so why should the customer pay for it??.For example the axle shafts I got last week will cost 60% of any refund I could get returning them.I sold them for 80% of their cost cutting my loss to 20% ...Sorry for the rant but it bugs me.... And yes I gave the correct part numbers.... Paul 1 1 Quote Link to comment https://www.bigmacktrucks.com/topic/76657-my-48-int-kb-7-sanford/page/5/#findComment-596308 Share on other sites More sharing options...
Geoff Weeks Posted 3 hours ago Share Posted 3 hours ago In most cases if the part shipped is incorrect the seller pays for return. If the person ordering ordered the wrong part then that doesn't apply and the buyer is responsible for the return shipping. That is mostly how it works here but there are times the parties involved don't agree on who is at fault. 2 Quote Link to comment https://www.bigmacktrucks.com/topic/76657-my-48-int-kb-7-sanford/page/5/#findComment-596309 Share on other sites More sharing options...
mowerman Posted 2 hours ago Share Posted 2 hours ago That’s the reason I don’t order shoes on line anymore except for target all imported now and each asian manufacturer comes through a different size no matter what you tell them when I was working I ordered nothing but postal Oxfords and I had to return many of them. Amazon charge me a $45 restock fee now that I’m retired wear nothing but skater sneakers and buy them all at target Quote Link to comment https://www.bigmacktrucks.com/topic/76657-my-48-int-kb-7-sanford/page/5/#findComment-596312 Share on other sites More sharing options...
mowerman Posted 2 hours ago Share Posted 2 hours ago And yes, that’s baloney if they won’t pay for the shipping a big company like target they just get them from their warehouses and throw them in with their orders Quote Link to comment https://www.bigmacktrucks.com/topic/76657-my-48-int-kb-7-sanford/page/5/#findComment-596313 Share on other sites More sharing options...
mowerman Posted 2 hours ago Share Posted 2 hours ago OK Joey, it’s my fault. We change the subject or maybe it wasn’t. 1 Quote Link to comment https://www.bigmacktrucks.com/topic/76657-my-48-int-kb-7-sanford/page/5/#findComment-596314 Share on other sites More sharing options...
cruiseliner64 Posted 47 minutes ago Share Posted 47 minutes ago 2 hours ago, Geoff Weeks said: In most cases if the part shipped is incorrect the seller pays for return. If the person ordering ordered the wrong part then that doesn't apply and the buyer is responsible for the return shipping. That is mostly how it works here but there are times the parties involved don't agree on who is at fault. Thats the way it should be Geoff but try telling the companys over here that.Theyre never wrong...Its reflected in that internet sales are lower here than the US. Amazone are the only company Iv dealt with who will pay return shipping if an order is wrong.... Paul Quote Link to comment https://www.bigmacktrucks.com/topic/76657-my-48-int-kb-7-sanford/page/5/#findComment-596319 Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.