Dale Hamilton Posted October 20, 2005 Share Posted October 20, 2005 I took my B67 to Mack of Nashville because it had a freeze plug leaking between the two heads of the 673. The heads would have to come off, a PS and an AC pump would have to be unbolted. Big job for me. So dealer gives me $1500 estimate- and later says it might be more. So anyway, bill turned out to be $4121.05.I contacted Corporate Mack. Asked them to review my itemized bill, and if they thought it reasonable, I'd pay it. BTW- I also contacted Mack of Florida and Mack of Texas (Houston) - both said around $2500 including parts. Well, their district service manager just called and said it was reasonable.Here are some of the "reasonable" items. Labor $2214. An engine nut: $5.56- I needed 10. A washer $17.25- I needed 12.I'm going down today and pay them. I have no choice. But I will demonstrate my dissatisfaction with Mack at every opportunity. Starting with their leadership- they need to know. Any other ideas out there? Quote Link to comment Share on other sites More sharing options...
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