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Ford Trucks appoints TIP Trailer Services for European after-sales support


kscarbel2
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Transport Engineer  /  August 30, 2019

Ford Trucks has appointed TIP Trailer Services to provide warranty and other services as part of the truck maker’s aftersales network in Western Europe.

The manufacturer’s new F-Max tractor premiered at the IAA event in Hanover last year and won international truck of the year. This led Ford to increase its targets and, in turn, the number of service locations in Europe.

Ford Trucks says it aims to have dealers in 51 countries by next year.

Serhan Turfan, vice president for Ford Trucks, says: “The worldwide appreciation and acclaim for the F-Max, which we developed from scratch, has been an important driving force that has increased our international growth target.

“In parallel with our growth target in Western European markets, the cooperation with TIP Trailer Services will contribute significantly to our goal of continuous customer support. We believe that this cooperation will bring very fruitful results for both parties.”

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Hmnnn?? Trailer made solutions.  Hope they have been working on what pulls the trailers.

How about it Kevin.  Are a good percentage of these TIP locations currently either heavy truck dealers or into heavy truck service?

I know in the old days I would not take my power unit to a Fruehauf Branch.

 

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9 hours ago, Red Horse said:

Hmnnn?? Trailer made solutions.  Hope they have been working on what pulls the trailers.

How about it Kevin.  Are a good percentage of these TIP locations currently either heavy truck dealers or into heavy truck service?

I know in the old days I would not take my power unit to a Fruehauf Branch.

Bob, in North America.....no. However in Europe, I think this is a good idea. TIP Europe could do it.

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  • 2 weeks later...

Ford Trucks signs deal with TIP Trailer Services for aftersales services in Western Europe

AMSTERDAM, 20 August 2019 - Following on the success of its new F-MAX tractor, winner of the International Truck of the Year award, Ford Trucks raised its growth target and signed an agreement with TIP Trailer Services to expand its aftersales network in Western Europe.

After establishing its presence in the Middle East, Africa, Russia and the Turkic Republics, Ford Trucks continues to grow with new dealers in the European market while accelerating efforts to increase the number of countries to 51 by 2020. Following on the international success of its new F-MAX tractor, which had its world premiere at the IAA Hannover Commercial Vehicles Show and won the International Truck of the Year award, Ford Trucks has reached an agreement to rapidly increase the number of its service locations in Western Europe.

Under the agreement signed between Ford Trucks and TIP Trailer Services, the leading aftersales service provider in Western Europe, TIP will provide warranty services as well as proactive services to Ford Trucks vehicles in the region. 

Commenting on the partnership, Ford Trucks Vice President Serhan Turfan said: “In the global arena, Ford Trucks is rapidly growing as a company that combines nearly 60 years of truck production experience with the ability to develop products specific to different export markets. The worldwide appreciation and acclaim for the F-MAX, which we developed from scratch, has been an important driving force that has increased our international growth target. In parallel with our growth target in Western European markets, the cooperation with TIP Trailer Services will contribute significantly to our goal of continuous customer support. We believe that this cooperation will bring very fruitful results for both parties.”

TIP Trailer Services Chief Operating Officer Paul Beadle said: “We are very pleased to enter this cooperation and look forward to supporting Ford Trucks on their strategic growth journey in Western Europe. We believe that this is a tremendous partnership for both sides and will provide many benefits.”

About TIP Trailer Services
TIP Trailer Services is one of Europe and Canada’s leading equipment service providers. We specialize in trailer leasing, rental, maintenance and repair, as well as other value-added services, and provide these to transportation and logistics customers across Europe and Canada. Headquartered in Amsterdam, we service our customers from 102 locations spread over 17 countries in Europe and Canada.
Read more on www.tipeurope.com

About Ford Trucks
Ford Trucks is one of the largest international heavy truck manufacturers in the world. We produce a range of vehicles including tractors, construction trucks and distribution trucks weighing over 16 tonnes. Ford commercial vehicles’ proven track record of quality, durability and efficiency underpins Ford Trucks’ international product strategy. At Ford Trucks, we combine more than half a century of design and production experience with expertise in market-specific product development to engineer the main components of our vehicles, including the all-new engines.
We currently operate across Eastern and Central Europe, the Middle East, Africa, Russia and the CIS and continue to grow our international network across three continents. Hundreds of thousands of truck drivers all around the world set out each and every day with the confidence that Ford provides.For more information about Ford Trucks and its products worldwide, please visit www.fordtrucks.com.tr

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