I grew up in macks these are not macks. Grandad had two old Michigan loaders volvo destroyed Clark Michigan thats what they do they are a cancer they assimilate the good and replace it with garbage. They are not capable of any good designs of there own so they buy everyone elses. There could be improvements made on the old macks nobody says all change is bad but how long can you go with morphing one brand into another that knowone likes before you do the Clark Michigan magic trick and it dissapears. Where I live macks in the construction industry are by far the prefered brand there are virtually no volvo's. I know some guys who bought some "vhd's" with big milage, reliability and preformance promises "wa wa wa" none of the above, he got rid of all of them! This isn't a third world country people work hard for what they have and expect what the have to work hard for them. If I spend $xxx,xxx.00 on a piece of equiptment I expect it to be the best it can be not the cheapest or the flimsiest. As for the service dept. with the "your mack is homorphodite" attitude there is probably no place and no one thing in this country that they could lay a finger on that a MACK TRUCK wasn't a part of building, hauling, moving or whatever else you can think of.......So remember when you see the old "DM" or the "R" or every once and a while the "B" that is not just a truck or a piece of iron its coal to the power plant, rock to the ready mix, blacktop to the highway, a ride with grandpa on a warm summer day black smoke rolling, its history.