I was in the office Friday and a driver named Joe came in. He had a load going to Syracuse,N.Y. but he had no name for the customer and no delivery address on the bills. He said " how am I supposed to find this place in Syracuse,i've got no information". Jeff was sitting there and never hesitated a second and said " just pull up in Syracuse and blow the horn,somebody'll come get you-that's what I would do". I thought it was hilarious,but I don't think Joe got it. He just said "well Syracuse is a big place" and went on out the door.