Samtruck199

Tried that route. The sales manager tells me there isn't enough equity in this one and they also can't take a truck that has know issues.

Like I'm supposed to fight with it for another 4 years? They sold me a truck that has a serious problem but to them it's all about making a profit. They won't be getting any more of my business when it comes time to get a new truck.

Their finance guy had the service dept pull all the work orders since day 1 and suggested that we go to Mack with the proof that it's been down for over 2 months in the first year and see if they would step up and do something. Again, vetoed by management.

The service dept has bent over backwards to help resolve the issues but it appears we've hit a wall.

I think it's time to start a discussion with the Feds, as mine is not the only one out there with these problems. There's 8 trucks sold out of this branch that have ongoing tire wear and handling issues, so how many more are there North America wide?

Hope your problems are over soon.