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Try calling the Mack brand at +1 (866) 298-6586. I'm sure Volvo will fall all over themselves trying to help you (sarcasm on my part).

https://macktrucks.vg-emedia.com/ProductListing.aspx?keyword=freedom

https://macktrucks.vg-emedia.com/ProductListing.aspx?keyword=MV

You have what would be a good truck (Renault Midlum).......if acceptable after-sales support was still available in North America. It isn't......not even close. Candidly speaking, you should sell it at the first opportunity, as parts will always have to be ordered, cost a fortune, and most mechanics have no experience working on it. Let it break someone else.

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What is the real reason Volvo does not support this truck?

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7 minutes ago, TS7 said:

What is the real reason Volvo does not support this truck?

Propriety issues with Renault? Or Renault didn't leave sufficient documentation to work with.

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4 hours ago, kscarbel2 said:

Try calling the Mack brand at +1 (866) 298-6586. I'm sure Volvo will fall all over themselves trying to help you (sarcasm on my part).

https://macktrucks.vg-emedia.com/ProductListing.aspx?keyword=freedom

https://macktrucks.vg-emedia.com/ProductListing.aspx?keyword=MV

You have what would be a good truck (Renault Midlum).......if acceptable after-sales support was still available in North America. It isn't......not even close. Candidly speaking, you should sell it at the first opportunity, as parts will always have to be ordered, cost a fortune, and most mechanics have no experience working on it. Let it break someone else.

Thanks,

I will check for Renault Midlum manual since cab and engine are Renault made. Let's hope the initial low cost will cover the upkeep.

 

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22 hours ago, Alexar said:

Propriety issues with Renault? Or Renault didn't leave sufficient documentation to work with.

The medium-duty Freedom, based on the global market Renault Midlum*, was launched in 2001.

* The Midlum was replaced by the D Range in 2013.

Volvo took full control of Renault and Mack in 2001.

In 2003, Volvo decided to terminate the Freedom and walk away from medium-duty in North America (Mack had profited greatly from the Renault-produced Mid-Liner medium truck range from 1979).

So the Freedom was only sold for 3 years, and hasn't been sold for 15 years. Also, Volvo Group's unofficial policy is not to support trucks over 10 years of age.

It's a great truck, but the owner of the Mack name, Volvo, has no interest in supporting it in North America.

Renault Trucks does a superb job with after-sales support in the global market, but has no presence in North America.

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So a Mack (Volvo) dealer cannot get parts for these trucks? 

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3 hours ago, TS7 said:

So a Mack (Volvo) dealer cannot get parts for these trucks? 

This is a Renault truck that had been slapped with a Mack logo, I don't think Renault is going to share anything with Volvo but it wouldn't hurt to try.

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19 hours ago, kscarbel2 said:

The medium-duty Freedom, based on the global market Renault Midlum*, was launched in 2001.

* The Midlum was replaced by the D Range in 2013.

Volvo took full control of Renault and Mack in 2001.

In 2003, Volvo decided to terminate the Freedom and walk away from medium-duty in North America (Mack had profited greatly from the Renault-produced Mid-Liner medium truck range from 1979).

So the Freedom was only sold for 3 years, and hasn't been sold for 15 years. Also, Volvo Group's unofficial policy is not to support trucks over 10 years of age.

It's a great truck, but the owner of the Mack name, Volvo, has no interest in supporting it in North America.

Renault Trucks does a superb job with after-sales support in the global market, but has no presence in North America.

Makes sense, I contacted Renault UK, for the kicks of it. Since as you said, Renault doesn't seem to have an office in North America. The truck in general doesn't seem to be in bad condition by the looks of it at least.

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I believe Mack still has the manuals on E-media on their website. I bought 5 or 6 different service manuals for the Freedom right before the truck came out. Turns out between our 3 dealerships, we only got one Freedom truck to sell. 

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On 4/17/2018 at 9:03 AM, Mackpro said:

I believe Mack still has the manuals on E-media on their website. I bought 5 or 6 different service manuals for the Freedom right before the truck came out. Turns out between our 3 dealerships, we only got one Freedom truck to sell. 

I used the brand name "Freedom" in the search bar, found some documentation. Will see. Thanks.

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