2000CL713 Posted April 8, 2018 Author Share Posted April 8, 2018 7 minutes ago, Mack Technician said: If the parts guys are 1/2 as involved as MPro you’ve got quite a team! Sounds like a good organization. Build a parts portfolio on the units your dedicated to maintaining. If you walk into a dealership with a brick of printer paper and say “please” most will accommodate. Also helps to bring pizzas and pepsi for the parts guy. Do it with the night shift guys since they are typically slower work flow and generally underappreciated. If you buy parts from them they will love you for it....much better to receive a caller with solid part numbers than rack their own brain trying to figure out what your describing over the phone. That’s what I did and it works out well for everybody. Not sure how Mack “Impact” is these days, but I have a free Volvo log-in for “prosis” and a free “lidos” program. Parts is no trade secret, they give that stuff up freely and willingly to get it into your hand. Does anybody have a customer Impact log-in? Are they giving it out? If Volvo does I would think Mack would? iv been using the same dealer since 2000. once in a blue moon i use anther one but its a lot farther away. the one i have been using since 2000 went to shit in 2006. all the old people left all at once. not sure what happen. the whole place was redone annnd that's when everything tanked. i knew all the old guys personally but nothing will work with these new guys if they cant even tell the difference on what belongs on a 20 year old CL compared to a 2018 volvo. they literally don't know what any part they pull off the shelf is or does. its very hard to work with people like that, i give them time. i have an account with them and they have all my trucks info. its just keeps getting worse and worse each year. the guys before knew every last bolt on these trucks. the new guys don't know shit about shit on any truck. there has also been times i gave them the part or item and they still would order the wrong part 2 or 3 times in a row. they just did it again recently when i was ordering new window regulator. had to be they messed up 3 or 4 times on that alone ordering me the right part. i just don't understand it. they also blame it on the computer that it doesn't say what the CLs have or some shit like they cant find it on the computer which makes no sense bc if you couldn't find it how in the hell did you come about ordering the wrong one in the first place if you never found anything the first dam time lol 2 Quote Link to comment Share on other sites More sharing options...
Moparmike Posted April 8, 2018 Share Posted April 8, 2018 https://m.ebay.com/itm/Mack-Dash-Switch-Blade-Style-Air-Electric-Velvac-032227-FREE-SHIPPING/302361940945?hash=item46662d13d1:g:~ZoAAOSw8GtZUAyM 1 Quote Link to comment Share on other sites More sharing options...
Moparmike Posted April 8, 2018 Share Posted April 8, 2018 Mine was leaking air so I took and folded the line and tape it til I got the new 1..i don't use mine much anyway dump trucks hauling asphalt mostly Quote Link to comment Share on other sites More sharing options...
2000CL713 Posted May 7, 2018 Author Share Posted May 7, 2018 just getting around to updating this... i ended up ordering the velvac 032227 switch and it was the right one. my stock one didnt have the same numbers on it but its from 2000 so they might have changed part numbers since then. Quote Link to comment Share on other sites More sharing options...
Darryl Thompson Posted July 1, 2022 Share Posted July 1, 2022 Air only toggle switch for the PD is 20QE39311 Air & electrical toggle switch for the PD is 20QE2359 Guard for the switch is 20QD123P2 up till 6/20/94, newer models use 20QD280M Quote Link to comment Share on other sites More sharing options...
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