Quite Honestly and this is ( My opinion) The Best parts training in my mind is for the parts guy to spend six Months in the Shop with a good Mechanic! See what Parts he has to change AND Why ! 😪 A younger parts guy with the computer savy is best for that Impact program as its so user unfriendly😡 ! I observed when we change from Real Mack To Volvo Mack The older parts guys struggled more with the Impact Program! How ever Experience second to none when it it comes to finding stuff really helps, just like the shop end Experience is A big important portion of both jobs ! I was fortunate I worked in a shop I was allowed to follow the parts guy to parts locations so new where to get stuff ! It got harder when Volvo screwed with things as the numbers had no meaning Just an assigned number!